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Competences
Experience
Housekeeping Manager
Nassim al Najaf Hotel 5* Hotel Iraq
2025-07 -
Oversee cleanliness of 606 rooms and all hotel areas, ensuring compliance with 5‑star standards. Coordinate daily operations with the CEO and other department heads, and follow up with the CEO to maintain high performance levels. Manage supplier relationships, negotiate contracts, and ensure timely delivery of housekeeping supplies. Lead recruitment, interview, and onboarding of housekeeping staff, fostering a skilled and motivated team. Implement quality control procedures and conduct regular audits to sustain exceptional guest experiences.
Cleaning Manager
Alforno (Mall)
2016-09 - 2019-12
Directed cleaning operations across all mall outlets and public areas, maintaining high hygiene standards. Coordinated with the General Manager and other department heads to align cleaning schedules with mall activities. Collaborated with the operation manager to ensure performance targets were met. Managed supplier contracts for cleaning chemicals and equipment, optimizing cost and quality. Conducted recruitment, interviews, and training for cleaning personnel, building a reliable workforce.
Assistant Housekeeping Manager
Hammoud Hospital
2016-01 - 2016-09
Supervised cleanliness of patient rooms and hospital areas, adhering to strict health and safety regulations. Coordinated daily tasks with the Executive Housekeeper and the Operation Manager to guarantee high performance. Managed relationships with medical supply vendors to ensure timely provision of cleaning materials. Participated in recruitment and training of housekeeping staff, emphasizing infection control protocols.
Assistant Housekeeper
Ramada Plaza Hotel
2014-01 - 2015-12
Ensured rooms and public spaces met the hotel's cleanliness standards. Worked closely with the Executive Housekeeper and Room Division Manager to monitor performance. Handled supplier coordination for linen and cleaning supplies. Assisted in recruiting and training new housekeeping staff, focusing on service excellence.
Executive Housekeeper
Sheraton Basra International Hotel 5* Hotel Iraq
2012-01 - 2014-12
Managed overall housekeeping operations for a 5‑star hotel, overseeing room cleanliness and public area maintenance. Coordinated with the General Manager and other department heads to align housekeeping activities with hotel operations. Oversaw supplier relationships, ensuring quality and timely delivery of housekeeping products. Led recruitment, interviewing, and training of housekeeping teams, fostering a culture of high standards and guest satisfaction.
Formation
BAC 1
Langues
Arabic
fluent
French
fluent
English
fluent
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